Accessibility statement for Designability

This accessibility statement applies to

This website is run by Designability. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Increase the text size across the site for improved legibility
  • Navigate most of the website using just a keyboard

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Accessibility features

The following feature have been incorporated into the design of this website to make it more accessible.

Keyboard features:

  • Users can navigate interactive elements of the website using the tab key
  • Users can move in reverse order using shift + tab key
  • Users can access interactive elements using the Enter key

Focus feature:

  • Focus indicators are included on interactive elements including links, buttons, form controls, input fields, radio buttons and checkboxes

Design and colour:

  • The website has been designed with clear headings and paragraphs of text
  • Alternative (Alt) Text descriptions have been added to images across the site to help give context and improve the experience for users of screen reader software
  • Mega menus expand ‘on click’ as opposed to ‘on hover’
  • Where the brand colours of orange and blue have been used on links and buttons, we’ve made the ‘hover states’ higher-contrast to improve legibility
  • For any sliders and carousels, we’ve included arrows to help assist navigation

How accessible this website is

We know some parts of this website are not fully accessible:

  • The current plugin used to increase text size pushes some of the content outside of boxes or onto too many lines. Our website suppliers are exploring better solutions to help users increase text size and contrast levels. We aim to have a better solution in place before the end of November 2023.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please write to us, email us, or contact us as follows:

Director of Fundraising and Communications

Department D1
Wolfson Centre
Royal United Hospital



Contacting us by phone or visiting in person

Please note, when contacting us by phone we are not currently able to offer text relay service for people who are deaf, hearing impaired or have a speech impediment. Please note that we operate hybrid working and our offices are not always manned. Visits must therefore be by prior appointment. When visiting our offices we do not currently have audio induction loops.

The best way to contact us is by email or in writing as above.

What to do if you cannot access parts of this website

If you need information on this website in a different format, for example in an accessible PDF, please contact us:

By email:

By phone: 01225 824103

As we are a small charity, we may not be able to meet your request, but we will consider it and get back to you within 2 weeks.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Designability is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • [Bullet point 1]
  • [Bullet point 2]

Content that’s not within the scope of the accessibility regulations

  • PDFs and other documents
    Any new PDFs or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

We are currently working with our website suppliers, and reviewing our content, with the aim of ensuring that this site achieves level AA conformance by 03/05/2024.

Preparation of this accessibility statement

This statement was prepared on 03/11/2023. It was last reviewed on 03/11/2023.

This website was last tested on 03/11/2023.

The test was carried out by Milk & Tweed with guidance from their partner company Huxley Digital, an agency that specialises in developing accessible website for charities and public sector organisations. The most viewed pages were tested by the team as well as a variety of automated testing tools.